Operations Consultant

The operations manager is responsible for analyzing, improving, and streamlining internal workflows to enhance organizational effectiveness. They will identify inefficiencies, reduce pain points, and implement practical solutions.

Time Commitment

This is a short-term/project-based position

Communications

As a small team of dedicated volunteers working remotely around the world, we rely on a variety of online tools to communicate with each other. This includes Slack for discussions, Zoom for meetings, Trello for project management, Google Drive for sharing documents, and a few shared mailboxes for organization-related emails.

Your responsibilities

  • Evaluate current processes and collaborate with staff to understand challenges and pain points
  • Identify ways to increase efficiency and reduce redundancy
  • Develop and implement streamlined workflows
  • Identify technology or platforms to improve efficiency and/or productivity, if needed
  • Ensure process documentation is up to date, accurate, and easy to understand

Your qualifications

  • Experience in operations, project management, or process improvement
  • Experience with non-profit organizations strongly preferred
  • Strong analytical, organizational, and problem-solving skills
  • Excellent interpersonal and communication abilities
  • Proficiency with workflow management tools and platforms
  • Prior experience working with a remote team using Slack, Zoom, Trello, and Google Drive
  • Bonus: Strong passion for the mission and values of Better Because Collective

What's in it for you

  • Grow your professional skill set, expand your portfolio, and enhance your resume to include a recommendation from the Executive Director
  • Join a dedicated team of passionate volunteers who share the same commitment to helping others while producing high-quality work
  • Support the publication of inspirational personal narratives about growth from trauma to help others find comfort and healing